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Providing Service to Your Pet Waste Stations

By DoodyCalls Direct 4 years ago 281 Views No comments

How to Properly Provide Service to and Maintain Your Pet Waste Stations

Congratulations! You have purchased and installed several DoodyCalls pet waste stations in your community. The stations have been well received and are being used by residents regularly. You are noticing less dog waste around community paths and in common areas! Your community is well on its way to having a successful plan to manage pet waste.

A key factor in ensuring that your pet waste management plan continues to be successful is to create a regular service schedule for emptying, restocking and maintaining your pet waste stations.

Here are some tips and guidelines to ensure your pet waste stations remain well used assets to your community year-round.

  1. Regular Service-Service your pet waste stations regularly. In most cases the pet waste stations will need to be serviced at least weekly, and sometimes even twice weekly. You will need to carefully monitor the use of each station. In some cases it may be necessary to provide more service the most heavily used stations. An increase in service frequency may even be required during certain months of the year as well.
  2. Keep Trash Out-Try to ensure that the pet waste stations are used for what they are intended for- pet waste only. Try to prevent community members from using pet waste stations as trash cans. Trash items can be bulky and fill up waste receptacles very quickly. This may cause a situation where the pet waste station bins fill up before they are serviced. With no place to dispose of used litter bags, residents may leave poop bags to the side of the station or set them on top of the station creating a smelly and unsightly problem. Providing an ample amount of trash cans throughout the community should solve this problem.
  3. Use Heavy Duty Liners-Line pet waste receptacles or bins with a heavy duty liner or garbage bag. Avoid cheap plastic liners to line the pet waste receptacles because these can tear or leak when pulling the heavy, full liners out of the pet waste stations. We offer a strong station bin or waste receptacle liner that we find works very well. Trust us – you do not want this bag tearing or you will have a big, smelly, mess to clean up!
  4. Keep dispensers fully stocked-Ensure litter bag dispensers are fully stocked with litter bags at all times. A pet waste station does not do its job if it is out of litter bags. Do not rely on the homeowner to bring grocery bags on the off chance the station is out of litter bags. Pet owners will rely on the pet waste stations and assume they will be fully stocked. If the station is out of bags pet owners will become frustrated and will stop relying on and using the pet waste stations altogether.
  5. Can Lids-Be sure all of your stations have a lid. Lids on pet waste stations ensure they do not fill up with water and create “poop soup.” Accumulated rainwater in a pet waste station can also become a breeding ground for insects. Stations with overflowing poop bags are an eyesore in the community and – let’s face it – can smell pretty bad, too! An ideal station that will keep out rainwater and animals, while completely containing odors and pet waste is The Commander Pet Waste Station. This station locks shut and has a securely closing lid and chute system, not to mention that it is an attractive station. If you already have stations and just need lids, you can find those on DoodyCalls Direct as well.The Gladiator® is a registered trademark of ZW USA INC.
  6. Regular Maintenance Checks-Even if you are emptying the waste bins and keeping the stations fully stocked with litter bags, you should also be sure the stations are in good working order and have not become a safety hazard. Any broken parts on the station should be noted and replacements ordered. To be sure all stations are in good working order at all times, you should set up a pet waste station maintenance schedule. DoodyCalls maintenance of pet waste stations includes tightening up the bolts, hosing down and deodorizing the pet waste bins, checking the litter bag dispenser to be sure it is dispensing litter bags easily, and lubricating all locks on the pet waste station.
  7. Who Will Service the Pet Waste Stations? Unless someone is specifically put in charge of providing service to the pet waste stations, the job probably won’t get done. The solution will ultimately depend on your HOA’s needs and budget, as well as the number of pet waste stations and the number of volunteers you can round up to share the job. If you are relying on community volunteers, be sure they are fully prepared to do the job. Make sure they have the pet waste station keys, replacement litter bags for each station, all the tools they will need, a good pair of gloves and an approved place to dispose of all the large liners filled with pet waste. In most cases, volunteers are not equipped to service all pet waste stations on a regular basis and burn out on the chore quickly. Another option is to hire DoodyCalls to service your pet waste stations. This is a great option for communities because your pet waste stations are put on a regular service schedule and you will know the exact day your pet waste stations receive service. There is no need to purchase, stock, or store extra litterbags because we will bring all supplies with us! There is no need to find a dumpster in the community to dispose of the large bags of waste from the pet waste station receptacles because we take all waste away from the community and dispose of it for you. The frequency of service depends on your community’s budget and specific needs. In our experience, most want service done on a weekly basis. Our professional pet waste station service includes the following:
  • We will empty the pet waste station.
  • We will pick up and remove all waste within a six-foot radius of the pet waste station.
  • We will restock the dog poop bag dispenser each visit with dog waste bags.
  • We will inventory all supplies.
  • We will make sure the station is in good working order at all times, and make any necessary repairs.
  • We will notify you if the station service schedule needs to be increased or decreased.

Our pet waste station maintenance is included with all regular service plans and includes the following:

Lubricating the locks.

Tightening hardware.

Performing repairs as necessary.(Labor is included at no additional charge.)

Deodorizing pet waste stations can also be done on an “as-needed” basis for a small additional fee per station.

For more information on how DoodyCalls can help service and maintain the pet waste stations in your community please call us at 1.800.DoodyCalls (366.3922) or visit us at

For replacement parts, to order more litterbags or lids for your pet waste stations visit